Wednesday 20 October 2010

"Back to the Mac" event is coming soon & complain for apple care

螢幕快照 2010-10-18 下午5.11.56.jpg


Well, the "Back to the Mac" will come after several hours, but I am a little bit tired to watch the show.
It is because that the event is at midnight in Taiwan and too late for me to enjoy it.
The other reason why I don't want to watch the event is that I am not happy with the apple care in Taiwan.
Comparing with other countries, such as Japan and American, we spend more money to buy a Mac and wait for another month to buy a new apple device.
However, we are not treated with the same right.
If some parts of our Mac device is damaged, such like the motherboard or speaker, we need send the device to the repair center and wait for half a month.
What!!! a half month!!
It is true, really true.
People in Taiwan should wait for a week to a month to get back their repaired Mac.
Why??
Because there is no apple store in Taiwan, and all device and component are from Singapore, we need to wait for the slow ship or the plane.
If you are not that lucky, your component is broken while shipping.
Well, you need to wait for another week.
That is the reason why it costs you several weeks or a month to repair your Mac.

And I am the lucky one, I only wait for 2 weeks to get my Macbook air back.
I do love the product made by Apple, but if they could setup an apple store in Taiwan, I would love it more than before.


Steve Jobs had said, "we're not perfect and we love our users."
If Jobs really love the users, how about build an apple store in Taiwan.
I believe that people in Taiwan will very happy to hear this news.


Wednesday 11 August 2010

It is really a bad day for me.

This is a poor day for me. My loudspeaker, Altec Lansing FX4021, and my Macbook air built-in speaker die at the same day. Suddenly, I lose all my ears and can not hear any voice at all. Well, I admit that the condition is not so bad, but it is really terrible for me to lose these two devices today. Now, the only thing I can do is to use the earphones provided with iphone 3GS. Actually, the FX4021 is already 4 years old, so I believe that it almost reaches its life-span. However,it can not happen to the Macbook air, which is only 9 month old device, with such poor built-in speaker. Fortunately, my Macbook air is so young that it can be repaired without any charge. Well, it is a good chance to check if the apple care is still working. By the way, it is also a good reminder for me to buy apple care in case the MBA has something wrong in the following two years. Maybe some other day I will write a story about how to send broken MBA to apple repair center in Taiwan.

Why should I record this? It is because that we don't have apple store in Taiwan. We can not directly feedback our opinion to Apple. The only thing we can do is just wait for the response from apple asia. Well, it always takes a lot of time to wait for the product in Taiwan. But I will wait for the great product as long as it is worthy to wait. If someday we have apple store in Taiwan, the world will be getting better.

P.S Don's take this diary too serious, it is just a English writing practice.